nabjee Terms & Conditions

1 Definitions and Interpretation

In these Terms, the following definitions apply unless the context clearly requires otherwise:

• "Platform" means the nabjee website accessible at nabjee.ws, including all associated pages, services, games, and features.
• "Player" or "User" means any individual who accesses, registers on, or uses the Platform in any capacity.
• "Account" means the registered player account created by a User on the Platform.
• "Balance" means the total sum of real-money funds held in a Player's Account at any given time, excluding bonus funds.
• "Bonus Funds" means any promotional credits, free spins, cashback amounts, or other non-cash incentives credited to a Player's Account as part of a nabjee promotion.
• "Game Provider" means a third-party software studio whose games are offered on the Platform, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• "Restricted Territories" means jurisdictions from which access to the Platform is prohibited or restricted under applicable law.
• "BST" means Bangladesh Standard Time (UTC+6), the reference time zone for all Platform operations.
• "BDT" or "৳" means Bangladeshi Taka, the currency used for all transactions on the Platform.
• "KYC" means Know Your Customer verification procedures required to confirm a Player's identity and eligibility.

References to "these Terms" include any supplemental rules, bonus terms, game-specific rules, or policies published on the Platform that are incorporated herein by reference. In the event of any conflict between these Terms and supplemental rules, these Terms shall prevail unless the supplemental rules expressly state otherwise.

2 Eligibility and Account Registration

Access to and use of the Platform is subject to the following eligibility requirements, each of which must be satisfied at the time of registration and at all times during your use of the Platform:

1. You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using any service on the Platform. nabjee reserves the right to request age verification documentation at any time.
2. You must be registering as an individual, not as a corporation, trust, partnership, or other legal entity. Corporate accounts are not permitted.
3. You must not be accessing the Platform from a Restricted Territory. It is your responsibility to ensure that accessing and using the Platform is lawful in your jurisdiction.
4. You must not currently hold, and must not have previously held, an Account that was closed, suspended, or terminated by nabjee for breach of these Terms.
5. You must not be registered on any self-exclusion programme, whether through nabjee or an external body, at the time of registration.
6. You must provide accurate, complete, and truthful information during the registration process. nabjee reserves the right to close any Account opened using false information, and any funds in such an Account may be forfeited.

Each Player may hold only one Account. If nabjee identifies that a Player has opened more than one Account, all duplicate accounts will be closed. Winnings, bonuses, or promotional credits accrued on duplicate accounts will be void and may be withheld.

nabjee reserves the right to refuse registration to any applicant at its sole discretion, without being required to give a reason for that refusal.

3 Account Verification (KYC)

In order to protect against fraud, money laundering, and underage gambling, nabjee operates a Know Your Customer (KYC) verification process. Players may be required to submit verification documents at any of the following stages:

• Upon first withdrawal request;
• When cumulative deposits exceed a threshold determined by nabjee's internal compliance procedures;
• When activity on the Account triggers a risk or fraud alert;
• At any time at nabjee's discretion.

Acceptable verification documents may include, but are not limited to, a national identity card (NID), passport, birth certificate, utility bill (not older than three months), or bank statement. All submitted documents must be clear, legible, unaltered, and in the name of the registered Account holder.

nabjee reserves the right to suspend withdrawal processing while verification is pending. If a Player fails to provide satisfactory documentation within a reasonable time period specified by nabjee, the Account may be restricted or closed. In cases of confirmed fraud or identity misrepresentation, balances may be forfeited and the matter referred to relevant authorities.

4 Deposits and Withdrawals

All financial transactions on the Platform are conducted in Bangladeshi Taka (BDT). nabjee supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Payment method availability may vary and is subject to change without prior notice.

nabjee does not charge transaction fees on standard deposits and withdrawals. However, your payment provider or bank may charge its own fees, over which nabjee has no control or responsibility.

5 Bonuses and Promotions

nabjee offers promotional bonuses from time to time, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, Victory Day, and the BPL cricket season. The availability, value, and terms of each promotion are governed by the specific promotional terms published alongside the offer.

The following general conditions apply to all nabjee promotions unless a specific promotion's terms state otherwise:

• Each promotion is available to eligible registered Players only. nabjee reserves the right to limit promotions to specific player segments or geographic areas within Bangladesh.
• Bonus Funds are credited separately from real-money funds and are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering multiplier is stated in each promotion's terms.
• Bonus Funds must be wagered within the time period specified in the promotion. Unused Bonus Funds that expire will be removed from the Account without compensation.
• nabjee reserves the right to withdraw, cancel, or modify any promotion at any time, including in cases where a promotion has been activated due to a technical error or abuse.
• Players found to be abusing the bonus system — including by opening multiple accounts, using VPNs to claim geo-restricted bonuses, or coordinating bonus harvesting with other players — will have all bonuses voided and their Accounts terminated.
• Bonuses may not be transferred, sold, or exchanged for cash except as permitted under the specific promotion's terms.

6 Gameplay Rules and Betting Conduct

All games offered on the nabjee Platform are provided by licensed third-party Game Providers. The rules of each game are governed by the respective Game Provider's certified game rules, which are accessible within the game interface. nabjee does not alter, modify, or interfere with game outcomes in any way. All outcomes are determined by the Game Provider's certified Random Number Generation (RNG) technology or, in the case of live dealer games, by the physical outcome of the dealt cards or spun wheel.

The following conduct rules apply to all Players while using the Platform:

• Players must not use any software, tool, script, or device designed to give an unfair advantage in any game, including but not limited to automated betting systems, bots, or game exploit tools.
• Players must not engage in collusion with other players in multiplayer games or on live dealer tables.
• Players must not exploit any technical error, glitch, or malfunction in a game. Winnings accumulated as a result of a demonstrable technical error are void and will not be paid out. nabjee will notify the affected Player and restore the Account balance to its pre-error state to the extent practicable.
• In the event of a dispute regarding a game outcome, the Game Provider's server logs shall be the authoritative record. nabjee will cooperate with the Game Provider to resolve disputes fairly and within a reasonable timeframe.
• Sports betting odds are set by nabjee's sportsbook engine and are subject to change up until the moment a market is closed. Bets placed after market closure will be void and the stake returned. nabjee reserves the right to void bets placed at erroneous odds resulting from a system error.

7 Responsible Gaming

nabjee is committed to promoting safe and responsible gaming for all players. We provide a suite of responsible gaming tools that are accessible at all times from within your Account settings, without requiring a support request:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Limits: Receive automated alerts or forced logout after a specified session duration.
• Cooling-Off Periods: Temporarily suspend your Account for a defined period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you believe your gambling behaviour is causing harm to yourself or others, please contact our support team at [email protected] immediately. nabjee support is available 24 hours a day, 7 days a week. For more information, please visit our dedicated Responsible Gaming page.

nabjee reserves the right to impose responsible gaming restrictions on any Account at its discretion if internal monitoring identifies patterns of play that may indicate problem gambling behaviour.

8 Privacy and Data Protection

nabjee collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By registering on the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

nabjee will not sell, rent, or share your personal data with third parties except as required to process payments, verify your identity, comply with applicable legal obligations, or operate the Platform's services. All data is stored securely using industry-standard encryption. Players have the right to request access to their personal data held by nabjee by contacting [email protected].

9 Intellectual Property

All content on the nabjee Platform, including but not limited to the nabjee brand name, logo, website design, graphics, text, software interfaces, and game assets supplied by Game Providers, is protected by intellectual property rights and is owned by or licensed to nabjee. Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only.

Players must not reproduce, distribute, modify, adapt, publicly display, or create derivative works from any nabjee content without express prior written permission. Unauthorised use of nabjee's intellectual property may result in Account termination and legal action.

10 Limitation of Liability

To the fullest extent permitted by applicable law, nabjee, its directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, or punitive losses or damages arising from:

• Your use of, or inability to access, the Platform or any part thereof;
• Any technical failure, system outage, server downtime, or internet connectivity issue that interrupts gameplay or transaction processing;
• Any loss of data, profit, revenue, business opportunity, or goodwill arising from use of the Platform;
• Unauthorised access to your Account resulting from your failure to protect your login credentials;
• Actions or omissions of third-party Game Providers, payment processors, or other service partners;
• Any loss arising from your reliance on information, promotional material, or odds displayed on the Platform that contain errors.

Nothing in these Terms shall limit nabjee's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

11 Account Suspension and Termination

nabjee reserves the right to suspend, restrict, or permanently close any Player Account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms;
• Provision of false, misleading, or unverifiable registration information;
• Suspected fraud, money laundering, or other criminal activity;
• Failure to pass KYC verification within a reasonable timeframe;
• Chargebacks filed against nabjee without legitimate cause;
• Use of VPN or proxy services to circumvent geographic restrictions;
• Abusive, threatening, or offensive conduct directed at nabjee staff or other Players.

In cases of Account suspension pending investigation, the Player's Balance will be held and not made available for withdrawal until the investigation is resolved. If the investigation concludes that the Player acted in good faith and in compliance with these Terms, the Balance will be released. If a breach is confirmed, nabjee reserves the right to withhold funds in accordance with applicable anti-fraud and anti-money-laundering procedures.

Players who wish to close their own Account voluntarily may do so by contacting support at [email protected]. Any remaining real-money Balance will be withdrawn to the Player's registered payment method following completion of any outstanding KYC requirements, provided no breach of these Terms has been identified.

12 Amendments to These Terms

nabjee reserves the right to amend, update, or replace these Terms at any time. In the event of a material change to these Terms, nabjee will endeavour to provide reasonable advance notice to registered Players via email or a prominent notice on the Platform. Such notice will be sent to the email address registered on the Player's Account.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and request Account closure before the amended Terms take effect. nabjee is not obligated to maintain prior versions of these Terms in force for any Player who continues to use the Platform after the effective date of an amendment.

13 Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable law. In the event of a dispute arising from or in connection with these Terms, the use of the Platform, or any transaction carried out on the Platform, nabjee encourages Players to first contact our support team at [email protected] to seek resolution through direct dialogue.

nabjee will acknowledge a formal complaint within 48 hours and aim to reach a resolution within 14 business days. If a satisfactory resolution cannot be reached through direct support contact, the dispute may be escalated via the Platform's formal complaints procedure as described in our FAQ.

In all cases, the game outcome data recorded on the Game Provider's servers shall be the authoritative record for the purposes of any dispute concerning game results or betting outcomes.

14 Entire Agreement and Severability

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any applicable bonus or promotional terms published on the Platform, constitute the entire agreement between you and nabjee with respect to your use of the Platform and supersede all prior agreements, representations, or understandings, whether written or oral.

If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the severed provision.

No failure or delay by nabjee in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. Waivers must be given in writing to be effective.